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Important information

-We source our products from all over the world to provide our customers with a One-Stop Organic and Natural Products site. As we work with multiple partners on grocery and babies items ( the list keeps expanding for more product selection), if you have ordered these items, each product's delivery time will vary depending upon location. We will provide a tracking number of those items, it could take up to 3 weeks to arrive at your doorstep.

-Orders cannot be delivered to post office boxes (PO boxes).

-Once the order is sent out, you will receive a notification with tracking number.

- Delivery to Extended/ Remote Area may result in extra charges- please note, if you are not certain whether you are living in an Extended/ Remote Area, please email us on

-Should the address provided is incorrect and the parcel cannot be delivered, extra charges will be applied (please check out the Terms & Conditions page for details)

- Minimum weight to be sent will be 0.03 kg, for product weight less than 0.03 kg will still be charged as 0.03 kg; for weight more than 0.03 kg but less than 0.05 kg will be counted as 0.05kg;  for weight more than 0.05 kg but less than  0.1 kg, it will be counted as 0.1 kg; for weight more than 0.1kg but less than 0.15kg, it will be counted as 0.15 kg. so on and so forth...Maximum weight to be sent would be 4kg, please send us an email should you wish to do Bulk Purchase.

*For Japan and Thailand, minimum weight to be sent will be 0.05 kg



Delivery timetable is for reference only, delivery time is subject to customs clearance, you may check the approximate delivery time via tracking number on the official website


  Express Courier International Airmail Surface Mail
Place/ Delivery Time      
Europe, Canada 1-2 Days 1-2 Weeks 4-6 Weeks
USA 1-2 Days 2-4 Weeks 6-8 Weeks
Asia 1-2 Days 1-2 Weeks 1-2 Weeks

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